Evolution of the internet and advancement
in technology has made communication from different location easy and fast. When
it comes to the work environment, one of the best examples in this field is remote
desktop. A remote desktop is software that makes it possible for a computer user
to access another computer from different locations.
RemoteAssistance and RemoteDesktop are almost similar tools that work on the same concept. Both allow
remote access to Windows PCs from other location. However, they work on the
similar concept, but still remote assistance provides some additional
functionalities. The major areas of comparison between the two according to
different categories are as follows:
Background
Remote Desktop enables its user at a remote
location to have full visibility of Window PC desktop and can easily control
the computer as it is kept in front of it. Remote Assistance allows the user at
both ends to communicate via instant messaging.
Functionality
Remote Desktop works on a simple windows
utility called Remote Desktop Connection. It allows its users to direct access
the Windows machine via IP address. It is often used by IT departments to access
servers to control PCs on a Local Area Network.
On the other hand, Remote Assistance enables
its users to send the access code to provide remote assistance over the
internet. It also allows chatting with a person who is helping them to use
their computer.
Alternatives
A user can use third party software tools with
additional functions such as sending a document to print at the remote location
or ability to transfer files between the two computers.
Moreover, remote access applications are
not only used for official purpose. They can be used by an average user to
access the desktop at another location; the one kept in the neighbor’s house to
share the music files or view photos or videos. All that is required is the
internet connectivity.
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